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Privacy Policy

Privacy Policy

First Light Golf (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.

Information We Collect
We collect personal information that you provide directly to us, such as:

  • Contact Information: Your name, email address, phone number, and shipping/billing address.
  • Payment Information: Credit card details and other payment-related data. We do not store credit card details; they are securely processed by third-party payment providers.
  • Order Information: Details about your purchases, preferences, and products you have viewed or added to your cart.
  • Website Activity: Data on your interactions with our website, such as pages visited, time spent on pages, and IP address.

How We Use Your Information
We use your personal information to:

  • Process Orders: Fulfill and manage your orders, payments, and deliveries.
    Customer Service: Respond to your inquiries, provide support, and handle returns or exchanges.
  • Marketing: Send promotional emails, updates, and offers if you’ve opted in to receive them. You can opt out at any time by following the unsubscribe link in our emails.
  • Site Optimisation: Analyse website traffic and user behaviour to improve our website, products, and services.

How We Share Your Information
We may share your personal information with:

  • Service Providers: Third-party companies that help us operate our website, process payments, ship products, or provide marketing services.
  • Compliance with Law: If required by law or to protect our legal rights, we may disclose information to authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to a third party.
  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:

  • Enhance User Experience: Remember your preferences and login details.
  • Analyse Traffic: Track website activity and improve performance.
  • Marketing: Display personalised content and ads based on your browsing behaviour.

You can control cookie settings in your browser at any time, though disabling cookies may affect your ability to use certain features of the site.

Your Rights
You have the right to:

  • Access the personal information we hold about you.
  • Update or Correct your personal information if it is inaccurate or incomplete.
  • Request Deletion of your personal information under certain circumstances.
  • Opt-Out of marketing communications at any time by clicking the unsubscribe link in our emails.

To exercise these rights, please contact us at [email protected].

Data Security
We take the security of your information seriously. We use industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

Retention of Information
We retain your personal information for as long as necessary to provide the services you requested, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically.

Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected]

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