Shipping Policy
Shipping Policy
At First Light Golf, we strive to ensure a smooth and timely delivery of your purchases. Below are the details of our shipping policy:
Shipping Regions
We currently ship to Australia and New Zealand. For inquiries regarding international shipping outside of these regions, please contact us at [email protected].
Shipping Rates
Australia: We offer a flat rate shipping fee of $15 AUD for all orders within Australia.
New Zealand: A flat rate of $25 AUD applies to all orders shipped to New Zealand.
Free Shipping: Enjoy free shipping on all orders over $300 AUD.Processing Time
Once your order is placed, please allow 1-2 business days for processing. After the order has been processed, you will receive a confirmation email with tracking details once your package has shipped.
Delivery Timeframes
Australia: Standard shipping typically takes 3-7 business days.
New Zealand: Standard shipping usually takes 7-10 business days.
Please note that delivery times may vary depending on your location, holidays, and other unforeseen circumstances.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing tracking information, allowing you to monitor your shipment’s progress until it arrives.
Duties and Taxes
For customers in New Zealand, import duties, taxes, or other fees may apply and are the responsibility of the customer. Please check with your local customs office for more information on potential additional costs.
Delivery Issues
If your order has not arrived within the expected timeframe or if you experience any issues with your delivery, please contact our support team at [email protected], and we’ll be happy to assist.